Frequently Asked Questions

How Much Does Therapy Cost?

At STN Therapy, we believe that cost should not be a barrier to receiving support.

Our services are intentionally designed to be more affordable than many traditional therapy options. We strive to offer quality care at rates that are accessible to a wide range of clients, and we are often able to work with individuals to find an arrangement that fits their circumstances.

If cost is a concern, we encourage you to reach out. We're happy to discuss available options and help you find a path forward.

Why Is STN More Affordable?

STN was created with the goal of making quality mental health care more accessible.

Our model combines therapy services with ongoing professional supervision and support for therapists. This structure allows us to expand access to care while maintaining high standards of quality, guidance, and accountability.

Clients benefit from personalized therapy, professional oversight, and rates that are often more affordable than traditional therapy options.

Are Sessions Confidential?

Yes.

Your privacy is extremely important to us. Therapy sessions are confidential and conducted through secure platforms designed to protect your personal information.

There are a few legal exceptions to confidentiality, such as situations involving immediate safety concerns or requirements under applicable law. Your therapist will review confidentiality policies with you during your first session so you understand exactly how your information is protected.

How Am I Matched With a Therapist?

We begin with a brief intake process that helps us understand your goals, concerns, preferences, and scheduling needs.

Based on the information you provide, we carefully match you with a therapist whose experience, approach, and availability are a good fit for your situation.

Our goal is to help you connect with someone you feel comfortable talking to from the very beginning.

What Is a Supervised Therapist?

A supervised therapist is a mental health student who is actively providing therapy while receiving ongoing guidance, consultation, and oversight from an experienced licensed clinician.

This supervision process helps therapists continue developing their skills while ensuring that clients receive thoughtful, high-quality care.

Many clients appreciate this model because it combines personalized therapy with the added benefit of professional oversight and support behind the scenes.

How Quickly Can I Start?

Most clients can begin the process immediately by completing our intake form.

Once your intake is reviewed, we work to match you with a therapist as quickly as possible. Availability varies, but our goal is to connect you with a therapist promptly so you can begin receiving support without unnecessary delays.

Do You Accept Insurance?

At this time, STN Therapy does not accept insurance.

Our focus is on providing affordable, accessible therapy without many of the limitations and administrative barriers that can come with insurance-based care.

Many clients find that our rates remain significantly more affordable than traditional private-pay therapy. If you have questions about fees, please contact us and we'll be happy to discuss your options.

Can I Switch Therapists?

Absolutely.

Finding the right therapeutic relationship is important. If you feel that your therapist is not the best fit for any reason, we can help you explore other options within our network.

Our goal is to ensure that you feel comfortable, supported, and confident in your therapy experience.

What Is Your Cancellation Policy?

We understand that unexpected situations arise.

If you need to cancel or reschedule an appointment, we ask that you provide as much notice as possible. Advance notice allows your therapist to offer that time to another client and helps us maintain availability for everyone we serve.

If you have questions about cancellations or scheduling changes, please contact your therapist directly or reach out to our team for assistance.

Still Have Questions?

We're here to help.

If you have additional questions about therapy, supervision, scheduling, fees, or the intake process, please contact us, and a member of our team will be happy to assist you.